Frequently Asked Questions
Here are answers to some common questions about SolGen Bot:
General Questions
Q: What is SolGen Bot?
A: SolGen Bot is a Telegram bot that allows you to generate and manage Solana wallets directly within the Telegram app.
Q: Is SolGen Bot free to use?
A: Yes, SolGen Bot is currently free to use. However, always check the latest information as terms may change.
Q: How secure is SolGen Bot?
A: SolGen Bot prioritizes security. It generates wallets locally and does not store your private keys. However, always exercise caution and never share your private keys with anyone.
Wallet Generation
Q: What types of wallets can I generate?
A: You can generate standard Solana wallets and custom wallets with specific prefixes or suffixes.
Q: How long does it take to generate a custom wallet?
A: The time varies depending on the complexity of your chosen prefix/suffix. It can range from a few seconds to several minutes.
Q: Is there a limit to how many wallets I can generate?
A: There's no set limit, but excessive use may be flagged to prevent abuse.
Q: Can I cancel a custom wallet generation if it's taking too long?
A: Yes, you can use the "â Cancel Generation" button during the process.
Custom Wallets
Q: What characters can I use in my custom wallet prefix/suffix?
A: You can use characters A-Z and 0-9. The bot will automatically adjust any invalid characters.
Q: Is there a maximum length for custom prefixes/suffixes?
A: Yes, there's a character limit for non-verified users. The exact limit will be communicated by the bot.
Wallet Management
Q: Does SolGen Bot store my wallets?
A: SolGen Bot stores your public keys for easy access, but never stores private keys for security reasons.
Q: Can I delete a wallet from my list?
A: Currently, there's no option to delete individual wallets from your list. This feature may be added in future updates.
Technical Questions
Q: What blockchain does SolGen Bot use?
A: SolGen Bot generates wallets for the Solana blockchain.
Q: Can I use these wallets with other Solana applications?
A: Yes, the wallets generated are standard Solana wallets compatible with any Solana application or service.
Support
Q: What should I do if I encounter an error?
A: If you encounter an error, try restarting the bot with the "/start" command. If the issue persists, refer to our Troubleshooting section or contact support.
Q: How can I suggest a new feature?
A: We welcome suggestions! You can send your ideas through our support channels (details in the Support and Contact Information section).
Remember, if you have a question that's not answered here, you can always use the "/help" command within the bot or reach out to our support team.
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